Frequently Asked Questions

Everything you need to know about your Solotech experience.

What is the standard shipping time for electronic components?

We offer standard shipping which typically takes 3-5 business days, and express overnight shipping for urgent technical needs within the continental US.

Do my Solotech products come with a manufacturer warranty?

Yes, all electronics sold through Solotech include a minimum one-year manufacturer warranty covering defects in materials and workmanship.

What is your return policy for opened electronic goods?

You can return opened items within 30 days of purchase, provided they are in original condition with all cables, manuals, and packaging included. A small restocking fee may apply.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our real-time tracking portal to monitor your delivery.

Do you offer technical support for product setup?

Absolutely. Our expert technical team is available via live chat and email from 9 AM to 6 PM EST to help you configure and troubleshoot your new gear.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and financing options through Affirm for high-value equipment.